Privacy Policy

1. Who we are

Legacy Home Remodeling
9013 Perimeter Woods Dr, Suite E, Charlotte, NC 28216.

2. Information we collect

We collect your name, phone number, email, and any address or project details you share. We also collect messages you send and your SMS consent choices, with the date and time.

We may collect basic device and browser data, such as your IP address, browser type, and pages visited.

3. How we use your information

We use your information to:

• Answer your requests.
• Schedule and give estimates.
• Manage your project.
• Send texts you agreed to receive.
• Send offers only if you opted in to marketing texts.
• Improve our website.
• Follow the law.

4. SMS / Text Messaging

You opt in by checking the box or boxes on our form. This is optional. It is not a condition of purchase.

Texts about appointments, estimates, and project updates are one choice. Marketing texts about promotional offers are a separate choice.

Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our SMS Terms & Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How we share information

• With service providers who help us run our business, such as scheduling, CRM, and website hosting services. They must keep it private. This never includes SMS opt-in data or consent.
• When the law requires us to share information. This never includes SMS opt-in data or consent.
• In a business sale or merger. This never includes SMS opt-in data or consent.

We do not sell personal information.

6. Cookies and tracking

Our website may use cookies and similar tools to remember your choices and see how the site is used. You can block cookies in your browser settings.

7. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. These include encrypted connections (HTTPS) and limited access. No method is 100% secure.

8. Your rights and choices

Reply STOP to unsubscribe from texts. Use the unsubscribe link in an email to stop emails.

You can ask to see, update, or delete your information by contacting us. We respond within a reasonable time.

9. Children

Our site is not for people under 18.

10. Changes to this policy

We may update this policy. We will post changes on this page and update the effective date.

11. Contact us

Legacy Home Remodeling
9013 Perimeter Woods Dr, Suite E, Charlotte, NC 28216
Phone: (704) 645-7077
Email: info@chooselegacy.com